CONTRERAS, Paulina. Innovation in Service: An imperative in competitiveness. Base Diseño e Innovación, [S. l.], v. 1, n. Cero, p. 94–101, 2014. Disponível em: https://revistas.udd.cl/index.php/BDI/article/view/142. Acesso em: 21 nov. 2024.