Innovaciones en diseño para la longevidad mediante la Integración de objetos frontera
Barra lateral del artículo
- diseño para la longevidad
- objetos límite
- artefacto tangible
- diseño de servicios
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
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Resumen
Este estudio descriptivo explora cómo los Bloques de Planificación de la Longevidad (LPB por su sigla en inglés) pueden servir como objetos límite para facilitar las conversaciones e identificar las necesidades de los usuarios en el diseño de servicios. Esto permite avanzar en la comprensión del Diseño para la Longevidad (D4L) dentro de la planificación financiera, la innovación de servicios y el diseño de sistemas. Utilizando la teoría fundamentada constructivista, analizamos 69 experimentos de servicio D4L de una hora de duración en persona con participantes de Boston, EE. UU., clasificados por edad: adultez (25-54), prejubilación (55-64) y post jubilación (65-84), con controles de equilibrio de género, renta familiar anual, ahorros y activos invertibles. Identificamos seis consideraciones clave para mejorar el diseño de los LPB: adaptabilidad, tangibilidad, modularidad, capacidad de aprendizaje, imprevisibilidad y escalabilidad. Nos basamos en seis temas emergentes como códigos centrales y 11 códigos, que incluyen la comprensión de las necesidades individuales, el fomento de un comportamiento “hablar al punto”, la presentación de etapas vitales dinámicas en función de las preferencias individuales, la incorporación de experiencias vitales únicas, la priorización de la preparación sobre la planificación y el posicionamiento de un coach de longevidad como un punto de contacto continuo para el bienestar financiero, actuando como un terapeuta financiero. Estas ideas ponen de relieve el valor y los retos de utilizar artefactos tangibles como objetos límite para mejorar el diseño y el desarrollo de D4L.
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